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Terms & Conditions

By using this website and purchasing artwork, you agree that:

  •  You will provide accurate billing and shipping information.

  •   Prices and availability may change without notice.

  •   Second Chance Glassworks reserves the right to refuse or cancel orders at its discretion.

  •  The artist is not responsible for damage caused by improper installation, handling, or care after delivery.

    Commissions & Custom Work

  •  Commissions begin with a consultation to discuss design, size, materials, pricing, and timeline.

  •  A non-refundable deposit (typically 50%) is required before work begins.

  •  Timelines vary and will be agreed upon in advance.

  •   Minor revisions may be included early in the process; major changes may incur additional fees.

  •   Final payment is due before shipment or delivery.

  • Once work has begun, commissioned pieces cannot be canceled or refunded.

Intellectual Property

  • All artwork is original and created by Second Chance Glassworks.

  •  All images and designs are protected by copyright law.

  •  Purchasing artwork does not transfer copyright or reproduction rights.

  •  Artwork may not be copied, reproduced, or used commercially without written permission.

  •  Second Chance Glassworks may photograph artwork for portfolio, website, and promotional use unless otherwise agreed upon in writing.

Legal Disclaimer

All artwork is handmade and may include natural variations in color, texture, and pattern. These variations are inherent to stained and fused glass and are not considered defects.

Second Chance Glassworks is not responsible for damage occurring after delivery due to installation, handling, display conditions, or environmental exposure. To the fullest extent permitted by law, Second Chance Glassworks is not liable for indirect, incidental, or consequential damages related to the purchase or use of artwork.

Last updated: [February 2026]

Terms & Policies

Shipping & Delivery

All artwork from Second Chance Glassworks is handmade using stained and fused glass and is packaged with special care due to its fragile nature.

  • Ready-to-ship items are typically processed within 3–7 business days.

  • Shipping costs and methods are calculated at checkout.

  •  Delivery times are estimates and may vary by carrier and location.

  •   International buyers are responsible for any customs duties, taxes, or import fees.

  •   Once shipped, Second Chance Glassworks is not responsible for carrier delays, lost packages, or damage caused in transit.

  • Tracking information is provided once your order ships.

Returns & Refunds

Due to the handmade and fragile nature of stained and fused glass artwork:

  •   All sales are final unless an item arrives damaged.

  •   If your artwork arrives damaged, you must contact me within 48 hours of delivery and provide photos of the item, packaging, and shipping box.

  •   If damage is confirmed, a repair, replacement (if possible), or refund may be offered at my discretion.

  •  Returns or exchanges are not accepted for buyer’s remorse, incorrect measurements, or changes of mind.

  •  Custom and commissioned pieces are non-refundable and non-returnable.

Care & Handling

  • Stained and fused glass artwork requires gentle handling and proper care.

  • Handle artwork with clean hands and support from the base or frame.

  • Avoid pressure on soldered joints, glass edges, and hanging hardware.

  •  Indoor display is recommended unless the piece is specifically designed for outdoor use.

  •  Avoid exposure to extreme temperatures, direct heat sources, or sudden temperature changes.

  •  Second Chance Glassworks is not responsible for damage resulting from improper handling, installation, hanging, cleaning, or environmental exposure after delivery.

  • By purchasing artwork from Second Chance Glassworks, you acknowledge that glass is inherently fragile and accept responsibility for its care once received.

Privacy Policy

  •  I collect only the information necessary to process orders and communicate with you.

  •  Your personal information is never sold or shared, except with trusted services required to complete transactions (such as payment processors and shipping carriers).

  •  This site complies with applicable privacy laws, including GDPR and CCPA, where applicable.

  •  You may request access to, correction of, or deletion of your personal data at any time.